Scheduling Email Campaigns
How to schedule, edit, reschedule, and cancel email campaigns on Trankets - and what happens at send time.
Schedule a saved newsletter when the audience needs it. This schedules one campaign; it does not create a recurring newsletter or a drip sequence.
Schedule a draft
- Open the campaign in Newsletters.
- Review its subject, content, groups and SMS notification choice. Save the changes.
- Select Review & Send, choose Schedule and pick a future date and time.
- Check the displayed time and confirm Schedule Campaign.
The campaign should show Scheduled. Read it back before leaving. Selecting a time does not guarantee inbox delivery at that exact moment; processing and provider delivery take time.
Check audience and allowance
The audience for a scheduled campaign is evaluated when sending is accepted. Changes to group membership or opt-outs before then can change the eligible recipients. Sender availability, newsletter access, quota and the saved SMS choice are checked again.
Email allowance and SMS messaging credits are different budgets. Check the relevant account limits before a large send. A draft with SMS notifications off does not require you to enable them for scheduling.
Change or cancel the schedule
Open the scheduled campaign to review the actions currently available. Save permitted edits, then recheck the scheduled time and audience settings.
Use Cancel Schedule before delivery begins to return the campaign to a draft. Confirm its status changed. Once sending has been accepted, cancelling a schedule cannot recall email already submitted to a provider.
If the scheduled send does not proceed
Check the campaign's error and delivery status. Insufficient allowance, sender problems, account restrictions or an older unreviewed SMS choice can require attention.
Do not infer that a timeout or failed screen means no email was accepted. Review existing delivery before trying again. If an operation needs review, investigate that result rather than duplicating the campaign to bypass it.