|GuidesTrankets Guides
Step-by-step instructions for events, products, newsletters, waitlists, affiliates, and account operations.
Events
How to Create an Event
A step-by-step guide to creating an event on Trankets, from basic details to publishing.
Setting Up Tickets
How to create free and paid ticket types, set prices in multiple currencies, and configure stock and sales windows.
Event Settings Explained
A breakdown of every event setting in Trankets, including visibility, registration, design, and cancellation options.
Managing Attendees
How to view, filter, add, edit, import, and export event attendees on Trankets.
Check-In Day
How to check people in at your event using QR codes and the staff verification page.
Event Cancellation
How to cancel an event on Trankets and what happens to attendees, refunds, and affiliates.
Growth Tips
Setting Up an Affiliate Program
How to create and configure an affiliate program on Trankets, including commission settings, approval modes, and per-product enablement.
Turn Event Attendees Into Product Buyers
How to follow up with event attendees and encourage them to buy your products.
How Affiliate Tracking Works
How affiliate tracking works on Trankets, including link format, attribution, commission lifecycle, and refunds.
Understanding the Discovery Score
How Trankets calculates discovery scores for events and products, including completeness points, engagement signals, and tier boosts.
How Trankets Features Work Together
How Events, Products, Newsletters, Waitlists, and Affiliates connect on Trankets, and what automation actually links them.
Products
Creating Your First Product
How to create a digital product on Trankets. Covers required fields, file uploads, pricing, visibility settings, and plan limits.
Pricing in Multiple Currencies
How to set prices for a product in multiple currencies. Covers supported currencies, compare-at prices, free products, and how buyers see prices.
File Delivery
How buyers receive files after purchase. Covers download links, expiry, download limits, and how to regenerate a link.
Cart and Checkout
How buyers add products to a cart, complete checkout, and receive their purchases. Covers the multi-item cart, payment providers, and free products.
Product Settings Explained
A complete breakdown of every product setting in Trankets. What each option does, its default value, and whether it is required.
Shop And Payments
Trust And Operations
Handling Refunds
How buyers request refunds and how sellers process them on Trankets, including the refund window, fees, and affiliate reversals.
Managing Reviews
How reviews work on Trankets, including who can leave them, what they can include, and how they affect discovery.
Shop Policies and Building Trust
How to set your shop refund window, custom policy note, fee bearer, and trust settings on Trankets.