Take Bookings Without the Back-and-Forth

No more trading messages to find a time. Set your weekly availability once, and clients book a paid slot that already fits your calendar.

What You Will Learn

• Set the hours you're open for bookings
• Add a booking option with duration, buffer, and location
• Collect what you need before the session starts
• Set fair reschedule and cancellation rules

Step 1: Set your availability

Open Services → Availability and add the weekly windows you're happy to take bookings in - say, Tuesdays and Thursdays, 2pm to 6pm. Set your timezone on the same page - clients see slots converted to theirs, so yours has to be right. This one schedule feeds every booking option you sell.

Step 2: Add a booking option

On the service, add a Booking option and set:

• Duration - how long the session runs.
• Buffer after - a breather blocked after each session before the next can start.
• How you meet - video call, phone, or in person, plus the details (a meeting link or address).

The meeting details stay private until the buyer pays - then they appear on the buyer's order, their confirmation email, and their calendar invite.

Step 3: Ask for what you need up front

Add intake questions to any option - a brief, a link, a goal. Buyers answer them at checkout, and the answers land right on the order and on their contact record, so you walk into the session prepared.

Step 4: Set your policies

Under advanced policy, decide:

• Cancellation window - how many hours before the session a client can still change or cancel for free.
• Refund within window - how much they get back when they cancel in time.
• Reschedules allowed - how many times a booking can move.

The page spells out each rule to the buyer in plain language, so there are no surprises on either side.

Next Steps

• New to services? Start with Get Paid by the Clients You Already Have.
• Curious how the money flows? See How You Get Paid: Escrow, Holds & Release.