Managing Reviews
Understand product review eligibility, buyer edit and delete controls and seller review visibility.
Product reviews let eligible buyers describe their experience. Review the actual comments and purchase context rather than treating a rating as a guaranteed sales or ranking improvement.
Who can review
A signed-in account needs an eligible completed purchase of the product. Purchase ownership can use the account or its purchase email association. Free product buyers can qualify; an event registration alone does not qualify someone to review a product.
One review per account and product is allowed. If a review already exists, the buyer should edit that review rather than submit another.
Read and manage reviews
Open the product's Reviews area for the available ratings and comments. Buyers can find their review through the product page and use their own edit or delete controls. There is no general 48-hour editing/deletion lock on the current buyer-owned review actions.
Reviews support a one-to-five-star rating and text within the displayed length limit. Sellers cannot use buyer edit/delete controls to remove someone else's criticism. Use the platform's supported reporting or support path for suspected abuse.
Understand what the result means
A review records a buyer's opinion. It does not verify every claim in the text, prove the product suits everyone or guarantee future delivery. Notifications depend on successful sending, not merely a review being saved.
Ratings and recorded engagement can affect product discovery. Do not promise a particular search position, pay for a positive rating or present an illustrative testimonial as a real review.
Help a buyer
Share the review walkthrough. If their action is unavailable, check the account, completed purchase and existing review before assuming a platform fault. Signing in with an unrelated address does not prove purchase ownership.