Understanding the Discovery Score
Use the discovery checklist to improve accurate listing details and understand the limits of a discovery score.
Use the discovery dashboard to find missing information on an event or product. The score helps you review listing quality and recorded engagement; it does not guarantee a search position or sales.
Review an item
- Open Marketing → Discovery.
- Choose Events or Products, then open the item you want to improve.
- Read the completeness checklist and suggested changes.
- Open the relevant editor, make accurate changes and save them.
- Return to the dashboard to check the updated result. Refreshing may be subject to a cooldown.
Complete useful information
An event needs a clear description, location or joining information, relevant category, image and suitable ticket options. A downloadable product needs accurate details, images and the files buyers should receive.
Use the checklist for the particular item instead of adding filler to increase a number. Do not invent FAQs, reviews or discounts. Tags should describe the actual offer.
Understand the limits
Completeness, recorded engagement and applicable plan rules can influence discovery. An item can be complete and still have little activity. Recent activity can change over time, so a changed score is not proof of a product fault.
Discovery inside Trankets and Google search are different systems. Updating a discovery field does not guarantee either system will rank the page higher. Reviews must come from eligible buyers and reflect their experience.
If the result is unexpected
Check that the intended item is active, listed and eligible for public display. Books also depend on author verification. Check the last loaded data and any refresh error before assuming a missing or stale score means zero.