Terms of Service

Last updated: January 8, 2026

1. Acceptance of Terms

Welcome to Trankets. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Yconsoft Technologies ("Company," "we," "us," or "our"), governing your access to and use of the Trankets platform, including our website, applications, and related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Trankets is an event management platform that enables users to:

  • Create and manage events
  • Send digital invitations to attendees
  • Collect RSVPs and custom registration information
  • Generate QR codes for attendee verification
  • Process ticket sales and payments
  • Send automated reminders and newsletters
  • Access analytics and attendance reports
  • Integrate with external systems via API

3. Account Registration and Security

3.1 Account Creation

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to:

  • Create a strong, unique password
  • Not share your account credentials with others
  • Notify us immediately of any unauthorized access or security breach
  • Log out from your account at the end of each session when using shared devices

3.3 Account Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. User Conduct and Responsibilities

4.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Send spam, unsolicited communications, or malicious content
  • Impersonate any person or entity or misrepresent your affiliation
  • Upload viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Scrape, collect, or harvest user data without authorization
  • Use the Service to promote illegal activities or harm
  • Create events for fraudulent or deceptive purposes

4.2 Content Responsibility

You are solely responsible for all content you create, upload, or transmit through the Service, including event details, email templates, and attendee communications. You represent and warrant that you have all necessary rights to use and share such content.

4.3 Email Communications

When using the Service to send invitations, reminders, or newsletters, you must:

  • Have a lawful basis to contact recipients (e.g., prior relationship or consent)
  • Comply with applicable anti-spam laws (including CAN-SPAM, GDPR, and similar regulations)
  • Honor unsubscribe requests promptly
  • Not use purchased or harvested email lists

5. Intellectual Property

5.1 Our Intellectual Property

The Service, including its original content, features, functionality, design, and branding, is owned by Yconsoft Technologies and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

5.2 Your Content

You retain ownership of content you create and upload to the Service. By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content solely as necessary to provide the Service.

5.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without restriction or compensation.

6. Payments and Fees

6.1 Free Beta Period

During the beta period, core features of the Service are available at no cost. We reserve the right to introduce paid plans or features in the future with reasonable notice.

6.2 Ticket Sales

If you use the Service to sell tickets, you agree to:

  • Set accurate prices and descriptions for tickets
  • Honor all ticket purchases and provide the promised event experience
  • Handle refund requests in accordance with your stated refund policy
  • Pay any applicable platform fees or transaction fees

6.3 Payment Processing

Payment processing is handled by third-party payment processors (e.g., Paystack). Your use of payment services is subject to the payment processor's terms of service. We are not responsible for payment processor errors, delays, or disputes.

6.4 Withdrawals

Funds from ticket sales are held in your wallet and may be withdrawn to your bank account subject to our withdrawal policies and applicable verification requirements.

7. API Usage

If you use our API, you agree to:

  • Use API keys responsibly and keep them secure
  • Comply with rate limits and usage guidelines
  • Not use the API in ways that could harm the Service or other users
  • Accept that we may modify or discontinue API features with notice

8. Termination

8.1 Termination by You

You may terminate your account at any time by contacting us or using account settings. Upon termination, your right to use the Service will immediately cease.

8.2 Termination by Us

We may suspend or terminate your account and access to the Service at our discretion, without prior notice, for conduct that we believe violates these Terms, is harmful to other users or the Service, or for any other reason.

8.3 Effect of Termination

Upon termination, you will lose access to your account and data. We may delete your data after a reasonable retention period. Provisions that by their nature should survive termination will survive, including intellectual property rights, disclaimers, and limitations of liability.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected. You use the Service at your own risk.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL YCONSOFT TECHNOLOGIES, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Yconsoft Technologies and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Nigeria.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

14. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.
  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
  • Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

  • Email: hello+trankets@yconsoft.com
  • Company: Yconsoft Technologies