Support Centre

Platform-level issues only. For event or product questions, contact the organizer or seller directly.

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Before you submit - have you contacted the organizer or seller?

For refund requests, ticket issues, digital product access, or event questions: reply directly to your receipt email to reach the organizer or seller. They are fully responsible for fulfillment. This form is only for severe platform-level issues (fraud, payment gateway faults, or organizers/sellers who are unresponsive after reasonable attempts).

Need help finding the order? Check our Refund Policy.

Include country code - e.g. +234

Your case will be reviewed within 2–3 business days. We will contact you by email or phone.