Product Settings Explained

This guide lists every field and setting on the product form. It explains what each option controls, its default value, and whether it is required.

Where to find this

Page	Path
Create product	Dashboard → Products → New Product
Edit product	Dashboard → Products → [Your product] → Edit

Field	Required	Default	Notes
Name	Yes	-	Max 255 characters
Short description	No	-	Max 500 characters
Full description	No	-	HTML editor
Slug	No	Auto-generated	Unique across the platform; sets the URL ending
Category	Yes	-	System taxonomy
Tags	No	-	Free-form keywords

Field	Required	Default	Notes
Cover image	No	-	Main product image
Thumbnail	No	-	Smaller preview
Gallery	No	-	Additional images
Image aspect ratio	No	4:3	Affects display on cards and page

Field	Required	Default	Notes
NGN price	Yes for paid products	-	Base currency
USD price	No	-
GHS price	No	-
KES price	No	-
ZAR price	No	-
ZMW price	No	-
GBP price	No	-
EUR price	No	-
Compare-at price	No	-	Per currency; shows strikethrough

A product is marked free automatically when all prices are zero.

Field	Required	Default	Notes
Product files	No	-	What buyers download after purchase

Supported file types: PDF, CSV, XLS, XLSX, ZIP, RAR, 7Z, MP3, WAV, OGG, M4A, MP4, WebM, MOV, JPEG, PNG, WebP, GIF.

Plan limits:

Plan	Products	Files	Images	Max file size
Free	3	1	3	10 MB
Starter	15	3	6	50 MB
Pro	100	10	12	200 MB
Enterprise	Unlimited	Unlimited	Unlimited	500 MB

Setting	Default	What it controls
Is active	On	Product can be purchased
Is listed	On	Product appears on public shop and discovery
Is featured	Off	Pinned to top of shop; max 3 per seller

Setting	Default	What it controls
Download limit	Unlimited	Number of times a buyer can download
Contact group	None	Buyers are auto-added to this group after purchase
Affiliate enabled	Off	Affiliates can promote this product

Active off: The public product page shows the product is unavailable.
Listed off: The product is hidden from your shop and discovery. It is still accessible by direct link.
Featured on: The product appears in the featured section on your shop, up to the max of 3.
Contact group set: Every buyer is added to that contact group after purchase.