How Trankets Features Work Together
Understand contact capture, group organisation and deliberate follow-up across Trankets tools.
Trankets connects sales, registrations and customer records in one workspace. You still choose which update to send and which people should receive it.
Start with the customer's action
A completed registration or payment can create or update a contact. A waitlist signup enters its linked contact group. A configured group on an event, product or service can organise future captured records automatically.
These operations have different meanings. A buyer paid for an offer; a registrant booked a place; a contact is a CRM record. None of those actions alone is permission to send every kind of marketing message.
Plan a relevant follow-up
- Open the event or offer and check its actual registrations or purchases.
- Review the captured contacts and any configured group. Use imports for appropriate existing records if needed.
- Prepare a newsletter for the relevant groups. Review eligibility, opt-outs, sender setup and allowance before sending.
- If SMS is appropriate, review campaign SMS permission and cost separately.
- Check the recorded results and add useful private notes. A submitted message is not evidence of a reply or a sale.
For example, workshop attendees may need the promised slides. A later offer should explain why it is relevant and give people an easy way to stop receiving updates. Do not imply that every registrant attended or wants promotional SMS.
Keep related offers available
Your public page can show your listed events, products and services. A product or event may include community access when configured. An affiliate programme lets eligible partners promote enabled offers under its own terms.
Check each offer's price, access, delivery and refund conditions. Buying a service is not joining an affiliate programme, and a newsletter does not start a sale automatically.
What remains a deliberate task
You choose audiences, approve campaigns and decide what to offer next. Scheduled reminders and supported delivery actions have their own rules. A general automation builder, deal pipeline or predictive prospect score is not implied by these connected records.