Event Settings Explained

This guide describes every setting available when creating or editing an event. Use it to understand what each option controls.

Where to Find This

Page	Path
Event settings	Dashboard → Events → [Your event] → Settings
Event edit page	Dashboard → Events → [Your event] → Edit

Setting	Required	Where It Appears	Notes
Event Name	Yes	Public page, emails, shares	Public title of the event.
Slug / Custom URL	Yes	Public URL	Last part of your public event page URL. Must be unique.
Description	Yes	Public page	Rich text shown on the event page.
Event Image	No	Public page, social shares	Recommended 1200 x 630px.
Category	No	Discovery filtering	Helps people find your event.
Tags	No	Search	Free-form keywords.

Setting	Required	Notes
Start Date	Yes	When the event begins.
End Date	No	Use for multi-day events.
Timezone	Yes	Displays the correct local time to attendees.

Setting	Required	Notes
Country, State, City	No	Used for discovery filtering.
Venue Name	No	Building or platform name.
Address	No	Full street address for map display.

Setting	Default	Notes
Theme Color	#6366f1	Brands the event page. Custom colors require a subscription feature.

Setting	Default	Notes
Public Registration Enabled	On	When on, anyone with the link can register. When off, only invited people can register.
Send Confirmation Email Automatically	On	Sends a confirmation email with QR code after registration.
Custom Registration Form	Empty	Add extra questions via a set of form fields.

Setting	Default	Notes
Listed / Public Discovery	Off	When on, the event appears on the Discover page. When off, only direct links work.
Featured on Shop	Off	Pins the event to your public shop. Maximum 3 featured events per seller.

Setting	Default	Notes
Affiliate Enabled	Off	Allows affiliates in your program to promote this event.

Setting	Notes
Email Template	Override default confirmation and invitation emails. Premium feature.
Invitation Page Template	Override default public registration page design. Premium feature.

Add up to 20 question-and-answer pairs. These appear as an accordion on the public event page.

There is no cancellation toggle in settings. To cancel an event:

Only the host can cancel.
The event must not already be cancelled.
You cannot cancel within 48 hours of the event start time.
The event page shows a cancellation notice.
Paid attendees are refunded to their Trankets balance in the same currency.
Guest attendees (those without a Trankets account) receive an email with refund instructions.
The host's Trankets balance is debited. Cancellation fails if the host does not have enough balance.
Affiliates are notified that the commission is reversed.
This cannot be undone.

Setting	Required?	Public?	Affects
Name	Yes	Yes	Page title, emails, shares
Slug	Yes	Yes	URL
Description	Yes	Yes	Page body
Image	No	Yes	Page hero, social shares
Category	No	Yes	Discovery filtering
Tags	No	Yes	Search
Start Date	Yes	Yes	Page, emails, reminders
End Date	No	Yes	Page
Timezone	Yes	Yes	Time display
Location	No	Yes	Page, map
Address	No	Yes	Page, map
Theme Color	No	Yes	Page, emails
Public Registration	Yes	No	Who can register
Auto-Confirm Email	Yes	No	Attendee experience
Listed	Yes	No	Discovery visibility
Featured	No	No	Shop page pinning
Custom Form	No	Yes	Registration questions
FAQs	No	Yes	Page accordion
Affiliates	No	No	Affiliate catalog

Event not discoverable. Check that Listed is enabled.
Cannot register. Check that Public Registration Enabled is on and that the event is not cancelled.
Custom color not applying. Custom theme colors require an active subscription feature.
Cannot cancel. You cannot cancel within 48 hours of the event start time, and only the host can cancel.