Host a Virtual or Hybrid Event

Prepare an online or hybrid event and help eligible ticket holders find current joining details.

2 min read

Use an online or hybrid event when eligible ticket holders need joining details. Check your account's access to virtual hosting before publishing the offer.

Configure the event

  1. Create or edit the event and open Location.
  2. Choose Online or Hybrid. For a hybrid event, complete the physical venue information too.
  3. Set both start and end dates and check the timezone.
  4. Add your meeting link and necessary access notes where the form supports them.

To update joining details later, open Manage → Virtual event and use the available link-edit action. After saving, open the attendee-facing joining page to check the current information. Saving an unrelated event edit does not replace this explicit joining-link task.

Prepare attendee access

Eligible registrants can receive a personal joining-page link through supported confirmations and reminders. Check the event's email settings and actual sending outcome. A queued message is not proof that the attendee received it.

The joining page shows the current available meeting information. If the link is missing, add it before attendees need it. If a page does not update as expected, refresh and inspect the saved event rather than assuming everyone has seen a change.

Do not share personal ticket links publicly. A private joining page does not prevent somebody copying an external meeting URL once they can see it. Use the meeting provider's own access controls where needed.

Check before going live

Test the meeting link, password or waiting-room instructions on a second device. Confirm the provider's participant allowance and event timing. Trankets ticket capacity does not increase an external meeting provider's capacity.

If the event date changes, review reminders, sales windows and joining instructions. Do not treat one event as a recurring-series scheduler just by changing its meeting link.

Follow up

Completed registrations can create contacts automatically. Review groups, actual attendance and messaging eligibility before a later newsletter. Online registration does not itself grant campaign SMS permission or prove the person joined the stream.

Next steps