How to Create an Event

A step-by-step guide to creating an event on Trankets, from basic details to publishing.

4 min readUpdated Jun 12, 2025

How to Create an Event

This guide covers how to create an event on Trankets. After creation, you will be redirected to the ticket setup page.

Where to Find This

PagePath
Events dashboardDashboard → Events
Create event (modal)Dashboard → Events
Create event (full page)Dashboard → Events → New Event
Event tickets pageDashboard → Events → [Your event] → Tickets
Public event pageyour public event page

Step 1: Open the Events Dashboard

  1. Go to Dashboard → Events.
  2. Click Create Event.
  3. The create form opens as a modal on Dashboard → Events, or you can use Dashboard → Events → New Event.

Step 2: Enter Basic Information

Fill in the required fields:

FieldRequiredNotes
Event NameYesPublic title shown on the event page and emails.
DescriptionYesRich text description shown on the public event page.
Start DateYesDate and time when the event begins.
End DateNoUse for multi-day events.
TimezoneYesUsed to display the correct local time.
LocationNoOnline link or physical venue.
CategoryNoUsed for discovery filtering.
TagsNoFree-form keywords for search.

Step 3: Add an Event Image

  1. Upload a cover image.
  2. Recommended size: 1200 x 630 pixels.
  3. The image appears on the event page and social previews.

Step 4: Publish or Save as Draft

  1. Toggle Listed to make the event discoverable. Default is off.
  2. Toggle Public Registration Enabled to allow anyone with the link to register. Default is on.
  3. Click Save.

What Happens Next

After you create the event, Trankets redirects you to Dashboard → Events → [Your event] → Tickets to set up ticket types.

Event Sub-Pages

Each event has the following sections:

Sub-PagePathPurpose
EditDashboard → Events → [Your event] → EditUpdate event details.
TicketsDashboard → Events → [Your event] → TicketsCreate and manage ticket types.
AttendeesDashboard → Events → [Your event] → AttendeesView, add, edit, and import attendees.
CategoriesDashboard → Events → [Your event] → CategoriesOrganize attendees with labels.
SeatingDashboard → Events → [Your event] → SeatingConfigure seating if enabled.
Email TemplateDashboard → Events → [Your event] → Email TemplateCustomize email designs.
RemindersDashboard → Events → [Your event] → RemindersSchedule reminder emails.
EmailsDashboard → Events → [Your event] → EmailsSend emails to attendees.
Invitation FormDashboard → Events → [Your event] → Invitation FormCustomize the registration form.
FAQsDashboard → Events → [Your event] → FAQsAdd FAQ items.
SettingsDashboard → Events → [Your event] → SettingsManage visibility, codes, and defaults.
PreviewDashboard → Events → [Your event] → PreviewPreview the public event page.

Common Issues

  • URL ending already taken. Each event URL must be unique. If your chosen URL ending exists, Trankets will prompt you to choose another.
  • Missing required fields. Name, description, start date, and timezone are required before saving.
  • Event not visible. If the Listed setting is off, the event is only accessible via direct link.

Next Steps