Creating Your First Product

This guide covers how to create a digital product from the dashboard. It explains required information, supported files, pricing basics, and visibility settings.

Where to find this

Before you start

You need the following before you can sell:

1. Email provider connected. Go to Settings and connect an email provider. Buyers receive receipts and download links by email.
2. Payout setup complete. Paid products require a valid Flutterwave subaccount and payout setup.
3. A plan that supports products. Free plans can create up to 3 products.

Step 1: Open the product form

1. Go to Dashboard → Products.
2. Click Create Product.
3. You are taken to Dashboard → Products → New Product.

Step 2: Fill in basic information

The Slug field sets the custom URL ending for your product. After you save, the product gets a public URL on the product's public page. The URL uses the product ID.

Step 3: Add images

The default image aspect ratio is 4:3.

Plan limits for images:

Step 4: Upload files

1. In the product form, go to the Files section.
2. Click Upload File.
3. Select a supported file.

Supported file types:

What happens next: Files are stored in cloud storage. Buyers receive access after payment through a secure download link.

Step 5: Set pricing

1. Go to the Pricing section.
2. Enter prices in one or more supported currencies: NGN, USD, GHS, KES, ZAR, ZMW, GBP, EUR.
3. Optionally set a Compare-at price per currency to show a strikethrough original price.

A product is marked as free automatically if all prices are zero. Free products skip payment.

What happens next: Buyers see prices in their detected currency if you set a native price. Otherwise the platform converts from your base price.

Step 6: Configure settings

Step 7: Save the product

1. Review all fields.
2. Click Save.

What happens next: The product is created. If Active and Listed are on, it appears on your public shop and on the discovery page.

Common issues