Creating Your First Product
Create a product, review prices and visibility and prepare the correct files or fulfillment for buyers.
The course, the template pack, the ebook you keep saying you'll publish - this guide takes it from an idea to a live product page with its own link. Files, pricing, and visibility included.
What You Will Learn
- Create a product and pick its permanent page link
- Upload the files buyers receive
- Price in multiple currencies
- Control who sees it and who gets added to your contacts
Before You Start
- Email delivery works out of the box - buyers receive receipts and download links by email. You can connect your own provider later in Settings.
- Paid products need payout setup so your money has somewhere to land.
- Every plan can sell products, including the free plan.
Step 1: Open the Product Form
Go to Products and click New Product (or Create Your First Product if the shelf is empty).
Step 2: Fill In the Basics
| Field | Required | Notes |
|---|---|---|
| Name | Yes | Max 255 characters. |
| Page link | No | Your URL ending under trankets.com/shop/products/ - auto-suggested, checked live for availability. |
| Short description | No | Up to 200 characters - the line buyers see on cards and previews. |
| Full description | No | Rich text on the product page. |
| Category | Yes | Buyers filter by it in the shop. |
| Tags | No | Select relevant tags supported by the form. |
Step 3: Add Images
Upload a Cover Image (up to 7MB) and gallery images. Pick the aspect ratio that flatters your product: Standard (4:3), Square, Portrait, or Wide.
How many products, files, and gallery images you can have - and the maximum file size - all rise with your plan tier. The current limits for every plan are on the pricing page.
Step 4: Set Pricing
Enter prices in one or more supported currencies: NGN, USD, GHS, KES, ZAR, ZMW, GBP, EUR. At least one non-zero price is required - or flip the Make Free toggle to give it away (check the final quote, because a physical format can still have shipping charges).
Set your main price first, then Auto-fill other currencies fills the rest at live exchange rates. Full detail in Pricing in multiple currencies.
Step 5: Configure Settings
| Setting | Default | What it does |
|---|---|---|
| Active | On | The product page works. Off takes it down completely. |
| Show in Trankets listings | On | Appears in the shop and discovery. Off = direct link only. |
| Show units sold | On | Displays the sales count on the page - social proof once it grows. |
Click Create Product. If a field is missing, the form tells you exactly which one.
Step 6: Upload Your Files
Files are added after creation: open your new product and switch to the Files tab, then drag your files into Upload New Files. Buyers get access through a secure download link after payment - see File delivery.
Step 7: The Settings That Grow Your Audience
Open the product's Details tab (the pencil icon edits inline) for three settings worth more than they look:
- Auto-add Buyers to Contact Group - organises future captured buyer records in your chosen group. Completed purchases can create contacts without a group; capacity and capture availability still apply. Grouping does not override an unsubscribe or grant campaign SMS permission. See Your audience, in one place.
- Let affiliates sell this - opens the product to your affiliate program so other people sell it for a commission.
- Feature on Shop - pins it to the top of your public page (max 3 featured products).
Common Issues
| Issue | Cause | Fix |
|---|---|---|
| Form will not submit | Missing name, category, or price | The error toast names the field - fill it and retry |
| "Please choose a different page link" | Link already taken | Adjust the ending - availability shows live |
| Product not visible in shop | Active or Show in Trankets listings is off | Toggle both on |
| Cannot sell a paid product | Payout setup incomplete | Finish payout setup in your wallet |