Pricing in Multiple Currencies
Set supported currency prices, check discounts and review the buyer total and settlement.
Your audience does not all pay in the same money. Price a product in the currencies your buyers actually hold, and each visitor meets a price that looks native - not a strange converted number with too many decimals.
What You Will Learn
- Price in up to eight currencies without doing the math yourself
- Understand exactly which price each buyer sees
- Show discounts with compare-at pricing
- Make a product free (and why you might)
Supported Currencies
NGN, USD, GHS, KES, ZAR, ZMW, GBP, and EUR.
Setting Prices
Open your product from Products and edit it (the pencil icon), then find the Pricing section.
- Enter your main price. The first currency you price becomes the base price - it is highlighted and used as the reference.
- Click Auto-fill other currencies to fill every empty field from live exchange rates. Only empty fields are touched, so your hand-set prices stay put.
- Round the auto-filled numbers to whatever looks right - review each final price before saving.
- Click Save Changes.
Which Price a Buyer Sees
A buyer is only ever shown a currency you actually priced - Trankets never invents a converted price in a currency you did not set. The first price they meet is decided in this order:
- A currency default you set on this specific item
- Your account-wide Currency buyers see first setting (in My Page → Selling Rules), which defaults to "Automatic - match the visitor's country"
- The visitor's own country, when you priced that currency
- Otherwise, your base price
Buyers can always switch currency themselves with the selector on the product page.
Compare-At Pricing
Show a visible discount: the compare-at price renders as a strikethrough next to the real price ($40 $25).
Use the Discount Percentage slider to apply one discount across all currencies at once, or tick Set manually per currency for exact figures.
Free Products
Flip the Make Free toggle and every price zeroes out. A genuinely zero-total digital checkout does not require payment. A zero product price does not remove physical-format shipping costs; check the final quote.
Use Auto-add Buyers to Contact Group to organise captured buyer records when appropriate. Completed purchases can create contacts without a group. An unsubscribe still applies, and campaign SMS requires its own permission. See Your audience, in one place.
Currency and Settlement
Every purchase stores the exchange rate at the moment of sale, and you receive settlement in NGN. Your wallet's transaction history keeps the full record.
Common Issues
| Issue | Cause | Fix |
|---|---|---|
| A buyer saw a different currency than expected | They matched a different rung of the order above | Set the item's currency default, or check your Selling Rules setting |
| Compare-at lower than price | Typo | Compare-at must be higher than the price |
| Product will not go free | A price is still set | Use the Make Free toggle - it clears everything |